Question.
Discuss with various professionals, like tailor, shopkeeper, milkman, doctor, engineer, nurse, etc., in your surroundings and write the ways in which each of them use ICT in their profession.
( Class IX, Information Communication Technology, Chapter -1: Introduction to ICT; NCERT Reprint 2025-26)
Answer.
1. Tailor
Ways of using ICT:
A tailor uses ICT in the following ways:
- Marketing ( through Social media)
- Customer Management/booking ( through smartphone, WhatsApp, other booking apps)
- Design ( digital patterns, 3D modeling)
- Payment ( UPI/Card/ Website)
- Record Keeping( Uses computer or mobile apps for billing and record-keeping)
2. Shopkeeper
Ways of using ICT:
A shopkeeper uses ICT to manage business efficiently:
- Inventory Management ( Software/Website, Computer)
- Payment/Transaction ( UPI, Card, Mobile wallets)
- Marketing ( Social Media, online ads)
- Customer engagement ( Smart Phones, Chat, apps)
- Security ( CCTV)
3. Milkman
Use of ICT by Milkmen:
A milkman uses ICT in simple but effective ways:
- Customer management (smartphones, apps for orders, payments)
- Route optimization (GPS, mapping)
- Inventory/dairy management (tracking stock, quality)
- Digital payments (UPI, apps)
- Marketing (social media, targeted ads)
4. Doctor
Doctors make wide use of ICT in their profession:
- Record Keeping ( Use computers/data center to maintain Electronic Health Records)
- Telemedicine ( Conduct online consultations )
- Appointment Booking ( Website, Smartphone, Apps)
- E-Prescribing( Doctors can send prescriptions electronically directly to pharmacies, which eliminates errors from illegible handwriting)
- Access medical information through the internet.
5. Engineer:
Engineers use ICT for planning and execution:
- Design (CAD/CAM, simulation)
- Analysis (data analytics, modeling)
- Project management (ERP, scheduling)
- Online Meeting/ Collaboration (video conferencing, shared platforms)
- Automation (robotics, process control),
- Data management (databases, cloud storage),
6. Nurse
Nurses use ICT to provide better patient care:
- Update patient health records on hospital computer systems.
- Use digital medical devices to monitor patients.
- Communicate with doctors using hospital software.
- Attend online training programs for skill improvement.
ICT has become an essential part of every profession. It saves time, improves accuracy, supports communication, and makes work more efficient.
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